Terms of Service
Acceptance of Terms
By accessing or using 5moonsun5.com (the “Site”), you agree to be bound by these Terms of Service. If
you don’t agree, please don’t use our Site.
About Us
5MoonSun5 is an e-commerce brand selling handcrafted brass, bronze, iron, and wood pieces. Our
workshop is located in Roorkee, India, with US-based fulfillment support in Glenview, Illinois.
Account Registration
You can shop without an account, but creating one allows order tracking and faster future checkouts.
- – You’re responsible for keeping your account credentials secure
- – Notify us of any unauthorized use
- – You must be 18+ to create an account
Production Information
We make every effort to display accurate information. However:
- – Colors may vary slightly from screen to screen
- – Handcrafted pieces have natural variation
- – Dimensions are approximate (within reasonable tolerance)
- – Materials and finishes are described to the best of our knowledge
Pricing and Payment
We use cookies and similar technologies to:
- All prices in USD unless noted
- We reserve the right to change prices anytime
- Payment is required at time of order (except trade accounts with approved terms)
- We accept major credit cards, PayPal, and other listed payment methods
Orders
- Order placement = offer to purchase
- Order confirmation = contract formation
- We reserve the right to cancel orders for reasons including (but not limited to) stock availability,
pricing errors, or fraud suspicion
Shipping And Delivery
See our Shipping & Delivery policy for complete details. Key points:
- – Shipping times are estimates, not guarantees
- – Risk of loss transfers upon delivery
- – International customs duties are buyer’s responsibility (unless noted)
Return and Refunds
See our Returns & Refunds policy. Summary:
- – 30 days for most items
- – Custom items generally non-returnable
- – Buyer pays return shipping (unless defect)
Custom Orders
Custom orders are governed by individual agreement:
- – 50% deposit required to begin
- – Progress updates provided
- – Non-refundable once production starts (except for our error)
- – Standard warranty applies
User Contact
You agree not to:
- – Use the Site for illegal purposes
- – Harass or impersonate others
- – Interfere with Site operation
- – Attempt unauthorized access
- – Submit false information
- – Infringe on intellectual property
Reviews and User Content
If you submit reviews or content:
- – You grant us a non-exclusive license to use that content
- – You must own the rights to what you submit
- – We may edit for length or remove inappropriate content
- – Reviews should be honest and based on actual experience
Limitation of Liability
To the maximum extent permitted by law:
- – We’re not liable for indirect or consequential damages
- – Our total liability is limited to the purchase price of the product in question
5MoonSun5 Info Pages Content
Page 43 of 48 October 2026 - – Nothing in these terms excludes liability for death, personal injury, or anything else that can’t be
excluded by law
Disclaimer
Products are sold “as described.” Minor variations in handcrafted pieces are not defects. We don’t
guarantee uninterrupted or error-free Site operation.
Indemnification
You agree to indemnify us against claims arising from your violation of these terms or your misuse of
the Site.
Termination
We may terminate or suspend your access for any reason, including violation of these terms.
Governing Law
These terms are governed by the laws of the State of Illinois, USA. Any disputes will be resolved in
Illinois courts.
Changes to Terms
We may update these terms. Significant changes will be announced via email or Site notice.
Contact
Questions about these terms?
Email: legal@5moonsun5.com
Mail: 5MoonSun5, [Address], Glenview, IL, USA